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Slide #36. TeleTech Holdings, Inc. — Sofica Group
TeleTech Holdings, Inc. (NASDAQ:TTEC)
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced today that it intends to acquire Bulgaria's leading independent customer management services company, Sofica Group. Under the terms of the agreement, Sofica will become a part of TeleTech's Customer Management Services segment, providing exceptional customer lifecycle management services across multiple channels in over 18 languages out of Central and Eastern Europe. A definitive agreement is signed and the transaction, which is subject to customary closing conditions, is expected to close within the next week.
TTEC Holdings is a global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions. Co. serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries Co. is organized into two centers: TTEC Digital, which designs, builds and delivers tech-enabled, insights-based and outcome-driven customer experience solutions; and TTEC Engage, which provides technologies, human resources, infrastructure and processes to operate customer care, acquisition, and fraud detection and prevention services.
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Buy (3.20 out of 4)