Lemonade is a holding company. Through its subsidiaries, Co. operates its own insurance carriers in both the U.S. and Europe, built on top of a technology platform. Co.'s technologies include: AI Maya, which is Co.'s onboarding and customer experience bot, uses natural language to guide customers through a process of joining Co.; AI Jim , which is Co.'s claims bot; CX.AI, which is Co.'s bot platform built to understand and resolve customer requests without human intervention; Forensic Graph, which utilizes the combined power of behavioral economics, big data, and artificial intelligence; Blender, which is an insurance management platform; and Cooper, which handles repetitive tasks.